Job Summary:
This hands-on leadership position is responsible for the smooth operation of the company’s two locations, in RI and Mass, making sure that our employees have the resources to do their jobs, and are motivated to work and perform their best. The Operations manager will contribute to the creation of a dynamic and effective organization and must be comfortable working in fast-paced environment in a company committed to customer satisfaction

What are the Critical Tasks & Responsibilities?

Manage daily operations including scheduling and distribution of work orders
Ensure jobs are completed for the week for the two locations.
Keep employees motivated and ensure a positive, safe, and stable work environment.
Maintain the highest level of quality and customer satisfaction possible
Responds and resolves employee and customer issues.
Must have good communication skills to communicate clearly with customers, employees, and management

Required

2 or more years of management experience preferrable in the service industry
Familiar with computers and understanding of MS Office.
Maintenance of equipment and company vehicles.
Ensure the efficiency of work teams and adjust as needed.
Experience in hiring, onboarding, and training of new employees.
Willingness to engage in hands-on work when short staffed or behind schedule.

Desired

Excellent written and verbal communications skills. Bilingual Spanish is desired
Some sales experience would be helpful to be able to write estimates and talk with potential customers.
Familiar with insurance issues, such as General Liability and Worker’s Compensation.
Experience in customer proposals and estimates.
Experience with ladders and boom lifts.

What are the values you seek?

Honesty and integrity
Reliability
Teamwork

Compensation: $50,000.00 - $60,000.00 per year

Fish Window Cleaning has grown to be the world's largest window cleaning company with more than 250 franchise territories in 43 states, yet we still maintain the traditional values we were founded on. We will always treat every customer as though they are our only customer.

Since its inception over three decades ago, Fish Window Cleaning has been dedicated to being a considerate and respectable neighbor in the communities where we work and live. FISH partners with nonprofit organizations on an ongoing basis to support causes across the United States. Through volunteering, leadership, and charitable giving, FISH lives its mission to be the best and most respected window cleaning company in the world.

We are looking for courteous, self- motivated and friendly individuals that pay attention to detail. We clean glass at commercial and residential locations; including retail locations, office buildings, and malls from 1 to 3 stories. Some ladder work, travel between jobs, and minimal paperwork are required. You need reliable transportation, proof of insurance, and a valid driver’s license to be considered for employment.

Thank you for your interest in Fish Window Cleaning ®. Fish Window Cleaning is a franchise. All Fish Window Cleaning locations are independently owned and operated. By clicking the apply button you understand that you are not applying to Fish Window Cleaning but rather an independent company that does business as Fish Window Cleaning.

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